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NEOHCC Event Calendar
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- Business Planning for SuccessBusiness Planning for Success

Time: 10:00 am

Topic: Business Planning Planning for Success: Whether starting or growing your business, how you approach the plan depends on your goals. Let’s start the process with a Business Model Canvas , thinking critically about 9 key areas of your business. Business Model Canvas is a strategic management and lean startup template for developing new or documenting existing business models. It is a visual chart with elements describing a firm's or product's value proposition, infrastructure, customers, and finances.
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- Reputation ManagementReputation Management

Time: 4:30 pm

Topic: Marketing Planning How do you manage a bad review? Every business has a product and/or service, which is what they deliver to their customers to meet their needs. Every business has a brand, which is how they want people to feel when they encounter or engage with it. Every business also has a reputation, which is how people actually perceive your business. Brand reputation management is critical to growing a business. A positive brand reputation builds loyalty & increases confidence in your brand and product, driving sales and bottom-line growth. Learn business-specific strategies to manage YELP, Facebook, Google reviews, etc and take control of your brand. Speaker(s): Cole Worley
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